U.S. Order Benefits and Pricing Transparency

This page is designed for our consumers and trade professionals. If you are a business partner, please contact us directly for specific details.

 

Exclusive Benefits for Our U.S. Clients

At Ameria Home, we’re proud to offer exceptional value without compromising on quality or service.

All U.S. orders receive complimentary shipping, despite the substantial weight and fragile nature of our chandeliers. Each piece is carefully packaged and handled to ensure it arrives in perfect condition, a premium process we fully cover for you.

We also include all import tariffs, which typically add 15–25% to the final cost. These charges are already taken care of, so you won’t encounter any unexpected fees.

Additionally, as a Canadian company shipping internationally, no sales tax is applied to your order. This provides a significant cost advantage for our U.S. clients, allowing you to enjoy world-class craftsmanship with unmatched value and transparency.

 

Item Availability

As a made-to-order company, please allow approximately 8 to 12 weeks for processing and manufacturing your order. We encourage you to reach out with any questions regarding product details and measurements before placing your order to ensure clarity and satisfaction.

 

Post-Delivery Instructions

Upon receiving your order, it is essential that the recipient opens and inspects all boxes immediately. If you notice any issues upon delivery, please contact us for assistance. Claims for damages must be reported within 5 business days to qualify for credits or adjustments. To facilitate the resolution of any issues, please retain all boxes and packing materials until the product is confirmed to be in good working order.

For orders delivered by a freight carrier, please inspect the items on-site, and note any defects on the bill of lading when signing for delivery.

 

Order Cancellation and Refusal Policy

Once an order has been placed, it cannot be canceled. Please do not refuse delivery of any non-damaged shipment, as this may result in additional restocking fees, return shipping fees.

If you need to return your merchandise, please review our return policy prior to initiating the return process.